Support

Answers to common questions, and how to reach us directly.

Have a question, found a bug, or need help with your subscription? Email us directly and we'll get back to you.

How does ReadingGator listen to my child read?

ReadingGator uses your device's built-in speech recognition to follow along as your child reads aloud, highlighting each word as it's recognized. This all happens on the device — nothing is recorded or sent anywhere.

Is my child's voice recorded or stored?

No. Only the recognized words are used to track reading progress; no audio is ever saved. See our Privacy Policy for the full details.

How do rewards and screen time work?

As your reader hits daily reading goals, they earn stars they can spend on rewards you set up as a parent — including unlocking apps you've limited through Screen Time.

Can I add my own stories?

Yes — write an original story for your reader right in the app, and it's added to their library alongside the built-in books.

Can more than one child use the app?

Yes, you can set up a separate reader profile for each child, with its own progress, rewards, and library.

How do I manage or cancel my subscription?

Subscriptions are handled entirely through your Apple ID — open Settings > [your name] > Subscriptions on your device to view, change, or cancel at any time.

The app isn't hearing my child read — what should I check?

Make sure ReadingGator has microphone and speech recognition permission under Settings > Privacy & Security on your device, and that you're reading in a reasonably quiet space. If it's still not working, email us and we'll help you sort it out.

Something else?

Email hello@readinggator.com and we'll help however we can.